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Production & Returns Information

All BLAG products are made-to-order. 

Production Timeframes:

Please allow a minimum of approximately 10 working days for production of any orders, unless stated on product pages. Everything is made-to-order. Orders are often handled directly by Sarah and / or Sally. You will receive an email notifying you of when your order is ready to ship with information. 

Thank you.

Returns

Non-returnable items include printed matter, made to order and custom created goods and perishable goods. You can read more details in our FAQs. However, in the unlikely event your order arrives faulty or not as described, please follow instructions here.

Shipping Fees

Packaging, Handling and Shipping Fees Per Order

All orders are shipped using tracked or Royal Mail standard services, once production has been completed and orders are properly packaged and labeled. 

UK:

Tracked Service: Estimated Timing after production is completed: 6-7 business days. £9

Standard Service: Estimated Timing after production is completed: IRO 10 business days. £6

International:

Tracked Service: Estimated Timing after production is completed: 6-7 business days. £28

Standard Service: Estimated Timing after production is completed: 5-10 business days. £12

IMPORTANT NOTICE FOR OVERSEAS CUSTOMERS:

Please note duties / taxes aren't included in fees charged by BLAG. Please be aware you may be required to pay additional fees upon receipt in your country. 

Thank you.

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