RETURN & REFUND POLICY
Print media is non-returnable and non-refundable. If for any reason your purchase is delayed in arriving, please notify our team who’ll be glad to assist. Should your product not arrive in perfect condition, please send photographs of the edition and any damaged packaging by email by replying to your order confirmation within 30 days of receipt.
SHIPPING INFO
We ship magazines / ready created prints every two-four weeks.
Shopping takes approx 1-2 weeks.
EU Customers, please accept our apologies, we aren't currently shipping products to EU countries.
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Production & Returns Information
All BLAG products are made-to-order.
Production Timeframes:
Please allow a minimum of approximately 10 working days for production of any orders, unless stated on product pages. Everything is made-to-order. Orders are often handled directly by Sarah and / or Sally. You will receive an email notifying you of when your order is ready to ship with information.
Thank you.
Returns
Non-returnable items include printed matter, made to order and custom created goods and perishable goods. You can read more details in our FAQs. However, in the unlikely event your order arrives faulty or not as described, please follow instructions here.
Shipping Fees
Packaging, Handling and Shipping Fees Per Order
All orders are shipped using tracked or Royal Mail standard services, once production has been completed and orders are properly packaged and labeled.
UK:
Tracked Service: Estimated Timing after production is completed: 6-7 business days. £9
Standard Service: Estimated Timing after production is completed: IRO 10 business days. £6
International:
Tracked Service: Estimated Timing after production is completed: 6-7 business days. £28
Standard Service: Estimated Timing after production is completed: 5-10 business days. £12
IMPORTANT NOTICE FOR OVERSEAS CUSTOMERS:
Please note duties / taxes aren't included in fees charged by BLAG. Please be aware you may be required to pay additional fees upon receipt in your country.
Thank you.